Ryanair Latest To Drop Twitter Customer Support As API Changes Hit Airlines

On May 8th, Ryanair announced via Twitter that it would no longer allow customers to contact the airline's customer service department on the social media platform. By disabling Twitter direct messaging, the airline has limited the number of methods passengers may use to contact customer service. The airline claims that it did so due to recent changes in the network's policies. Ryanair is not the first airline to do this, nor is it likely to be the last.

https://simpleflying.com/ryanair-drops-twitter-customer-support/